Are your cameras and accessories new and under warranty?

We sell new products sourced through manufacturers, distributors and suppliers. Manufacturer warranty is available only where stated on the product listing, and warranty claims for covered products are handled through manufacturer service centres.

What is the delivery time across India?

We ship confirmed orders within 48 working hours of receiving the order. After dispatch, standard delivery is generally 3–4 working days for Zone A / metro cities, 5–7 working days for other serviceable locations, and 10–12 working days for Zone D and above / remote locations. Tracking details are shared after dispatch. Express Delivery (2 working days) is also available for ₹350 on orders below ₹50,000 and ₹500 on orders of ₹50,000 and above.

Do you offer cash on delivery (COD)?

Yes, on Standard Delivery for orders from ₹1,000 to ₹49,999. COD works as Partial COD: you pay a small advance online at checkout and the rest on delivery. The advance is ₹99 for orders up to ₹1,999 and 10% of the order value for orders from ₹2,000 to ₹49,999. COD is not available on Express Delivery, on orders below ₹1,000, or on orders of ₹50,000 and above.

Can I return or replace a product if there is an issue?

Yes. You can request a return or exchange within 7 days of delivery. Returned products must be complete, in their original packaging with all accessories, labels and seals intact, and unused unless the product arrived defective, damaged or incorrect. For approved returns and exchanges, Royale Stores arranges the pickup and bears the return shipping cost. Approved refunds are processed within 48 hours of approval. We recommend recording an unboxing video at delivery to help resolve any claim quickly. See our Return, Exchange and Cancellation Policy, linked in the page footer.

How can I track my order?

Once your order ships, you'll receive a tracking number via email and SMS. You can track your order status in real-time using this number on our website or the courier's tracking page.

Contact Us

Q: Is Royale Stores connected to The Reliable Photo Store?

Yes. Royale Stores and The Reliable Photo Store (thereliablestore.com) are run by the same proprietor, Harshit Shamji Shah, and share the same GSTIN (27COQPS2651H1ZF) and address: 11/13, Gokul Kalyan Building, MK Amin Marg, King Lane, Near Bora Bazar Street, Fort, Mumbai, Maharashtra 400001. Royale Stores focuses on beginner-friendly cameras and a wide range of accessories, while The Reliable Photo Store focuses on professional cameras.

Royale Stores Support

How can we help?

Questions about cameras, lenses, lighting, creator accessories, compatibility or an existing order? Our Mumbai team is here to help you choose the right gear and get the support you need.

Call +91 8779480901 Email Support Call or WhatsApp: +91 89289 86835

Before you visit

Looking for a specific model? Call ahead and our team can help you check current availability before you travel to the store.

Call or WhatsApp number: +91 89289 86835. You can also call the store on +91 8779480901.

Product Consultation Speak with our team Get help with cameras, lenses, lighting and accessory compatibility. Customer Support Email us support@royalestores.comInclude your order number for order-related queries. Retail Store Visit us in Fort 11/13, Gokul Kalyan Building, MK Amin Marg, King Lane, Near Bora Bazar Street, Fort, Mumbai, Maharashtra 400001. Open directions in Google Maps.

Store Hours Monday–Saturday 11:00 AM–7:30 PM. Please call ahead for holiday timings.

Royale Stores · Mumbai

Visit our camera store in Fort

11/13, Gokul Kalyan Building, MK Amin Marg, King Lane, Near Bora Bazar Street, Fort, Mumbai, Maharashtra 400001

Explore our Mumbai camera store page →

Store hours Monday to Saturday · 11:00 AM–7:30 PM

Need a particular product? Call us before visiting and we can help you check availability.

Get Directions → Call Store

Established BrandsShop established camera and creator-gear brands.

Secure CheckoutMultiple supported payment options at checkout.

India-wide DeliveryDelivery across India.

Expert SupportHelp choosing compatible gear for your setup.

Business identity & transparency

Royale Stores is an independent multi-brand camera and photography equipment retailer based in Fort, Mumbai, India. The business operates under the trade name Royale Stores; proprietor: Harshit Shamji Shah; GSTIN: 27COQPS2651H1ZF.

Related business: The same proprietor also runs The Reliable Photo Store (thereliablestore.com), a camera retailer in Fort, Mumbai. Royale Stores focuses on beginner-friendly cameras and a wide range of accessories, while The Reliable Photo Store focuses on professional cameras. Both businesses share the same registered address and GSTIN.

Our former e-commerce website, royaledevice.com, was migrated to royalestores.com as part of our September 2026 rebranding. Royale Stores is not the official corporate website of the camera and equipment manufacturers whose products we sell.

For our registered business contact details, policies and purchase terms, see our Business & Contact Information, Shipping Policy and Return & Refund Policy.

Send us a message

Tell us what you need help with

For product advice, mention your camera or phone model and the product you are considering. For an existing order, include your order number so our team can assist you faster.